Remote Customer Service Sales Representative

Overview

As a Remote Customer Service Sales Representative at Republic Services, you will engage with commercial and industrial customers, providing them with tailored solutions and exceptional service while promoting our products.

In Short

• Respond to inbound calls from business customers.
• Build customer loyalty through exceptional service.
• Create customized solutions for new business opportunities.
• Promote products to existing customers for cross/up-sell.
• Meet performance metrics for customer experience and sales.
• Utilize strong communication skills in customer interactions.
• Work from home, requiring a distraction-free environment.
• Participate in paid training with specific schedules.
• Handle account changes and retention efforts.
• Be available for a 40-hour work week, Monday through Friday.

Requirements

• High school diploma or GED.
• Minimum of 1 year experience in a call center or sales role.
• Strong verbal and written communication skills.
• Self-starter with a strong work ethic.
• Research and problem resolution skills.
• Bilingual fluency in Spanish is a plus.
• Ability to work in a fast-paced environment.
• Familiarity with sales tactics and customer service principles.
• Strong typing and interpersonal skills.
• Must meet internet and equipment requirements for remote work.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability insurance.
• Life insurance and accidental death coverage.
• Employee assistance programs.
• Retirement plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Discount programs for employees.
• Opportunities for career growth and development.
• Supportive and inclusive company culture.