Remote Otter LogoRemoteOtter

Remote Office Assistant / Operations Coordinator

Posted 12 hours ago
Customer Service
Full Time
Argentina
$1,200 - $1,500 USD/month

Overview

This position is for a Remote Office Assistant / Operations Coordinator supporting a U.S. home services franchise, focusing on operational efficiency and customer satisfaction.

In Short

  • Manage daily front-office operations remotely
  • Handle inbound calls and book jobs
  • Coordinate technician schedules and routes
  • Submit and track digital permits
  • Prepare invoices and track payments
  • Conduct post-service follow-ups
  • High attention to detail required
  • 2+ years of relevant experience needed
  • Experience with CRM systems is a plus
  • Stable, full-time remote work

Requirements

  • Strong English communication skills (spoken and written)
  • 2+ years in office administration, operations coordination, or service dispatch
  • Experience handling high-volume inbound calls
  • Experience with scheduling software or CRM systems
  • High attention to detail and organizational discipline
  • Ability to overlap with U.S. business hours
  • Experience in home services is a plus
  • Experience with QuickBooks or service-based invoicing is a plus
  • CRM experience (ServiceTitan, HubSpot, Zoho, Salesforce) is a plus
  • Experience with permitting systems or municipal portals is a plus

Benefits

  • Stable, full-time remote work paid in USD
  • Direct exposure to U.S. home service operations
  • High-impact role supporting daily revenue execution
  • Long-term operational career growth
Scalesource logo

Scalesource

Scalesource is a prominent player in the fencing industry, recognized as one of the nation's leading companies providing high-quality residential and commercial fencing solutions. The company prides itself on its professionalism, efficiency, and unwavering commitment to customer satisfaction, ensuring a seamless experience from the initial contact through to the final installation. With a focus on delivering exceptional service, Scalesource is dedicated to building long-term relationships with its customers while maintaining a supportive and organized work environment for its team.

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