Business Operations Manager - Remote

Overview

As the company scales across verticals, this role will be critical to unlocking GTM efficiency, improving decision quality, and accelerating outbound growth. Positioned within GTM but embedded cross-functionally, the Business Operations Manager will serve as the operating backbone for Sales, Marketing, Customer Success, and Finance to improve clarity of performance across all verticals.

In Short

• Streamline HubSpot CRM, automation, and lifecycle workflows
• Reduce rep manual workload by 5–10 hours/week
• Shorten deal cycles by 20–30%
• Centralize dashboards for AGMV, funnel conversion, rep productivity, churn, and attribution
• Improve forecast accuracy and enable proactive coaching
• Institutionalize quarterly business reviews with actionable segment analysis
• Spearhead data-driven lead list generation
• Drive 30%+ increase in BDR efficiency through better targeting and routing
• Maintain and improve the GTM tech stack (HubSpot and surrounding tools)
• Support GTM leadership with operational clarity and decision-ready analysis

Requirements

• Experience in Business Operations or Revenue Operations
• Proficient in HubSpot and CRM systems
• Strong analytical skills and data-driven mindset
• Ability to streamline processes and improve efficiency
• Experience with automation tools like Zapier, Retool, etc.
• Excellent communication and collaboration skills
• Experience in sales and marketing alignment
• Ability to manage multiple projects simultaneously
• Experience in performance metrics and reporting
• Strong problem-solving skills

Benefits

• Fully remote work
• Flexible working hours
• Opportunity to impact company growth
• Collaborative work environment
• Professional development opportunities
• Access to the latest tools and technologies
• Health and wellness benefits
• Competitive salary
• Performance bonuses
• Supportive team culture