Remote Otter LogoRemoteOtter

Salesforce Support and Operations Specialist - Remote

Posted 3 days ago
Software Development
Full Time
Germany

Overview

The Salesforce Support and Operations Specialist will join a cross-functional team to enhance the effectiveness of the Customer Support team at Scalable Capital, contributing to the satisfaction of the next million clients by building and evolving Salesforce solutions.

In Short

  • Join a cross-functional team focused on customer support.
  • Work as a BE/Salesforce Engineer.
  • Build features for Customer Support and Self-Service.
  • Evolve Salesforce solutions for Customer Support and operations.
  • Integrate Salesforce with various systems.
  • Leverage AWS cloud services for platform efficiency.
  • Write clean, testable, and maintainable code.
  • Participate in modern software development practices.
  • Opportunity to grow into a Salesforce developer or Fullstack developer.

Requirements

  • University degree in Computer Science, Engineering, Business, or related field.
  • At least 3 years of experience with Salesforce.
  • Experience with Service Cloud functionalities.
  • Salesforce Certified Platform Administrator certification required.
  • Additional Salesforce certifications are advantageous.
  • Passion for well-architected and documented solutions.
  • Strong analytical thinking skills.
  • Excellent communication skills in English.
  • Background in financial software development is a plus.

Benefits

  • Be part of a fast-growing Fintech startup.
  • Work with an international and diverse team.
  • Work from centrally located offices in Munich or Berlin.
  • Access to the latest hardware and tools.
  • In-house knowledge sharing sessions and an individual Education Budget.
  • Free German language classes.
  • Relocation support available.
  • Flexible vacation policy and opportunity to work from abroad.
  • Attractive compensation package with pension scheme.
  • Monthly contribution for public transport.
Scalable logo

Scalable

Scalable GmbH is a leading digital investment platform that empowers individuals in Europe to manage their finances independently. With the Scalable Broker, customers can invest in stocks, ETFs, and other market products easily and affordably, as well as set up savings plans. The digital asset management service, Scalable Wealth, offers professional investment in ETF portfolios, which are also utilized by renowned B2B partners as a white-label solution. Additionally, Scalable Capital operates the European Investor Exchange (EIX), a stock exchange specifically for private investors. Founded in 2014, the company has grown to employ over 500 staff across Munich, Berlin, Vienna, and London, working under the leadership of founders Erik Podzuweit and Florian Prucker to develop a new generation of financial services. With over one million customers and more than 20 billion euros managed on the platform, Scalable Capital is at the forefront of the fintech industry.

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