Financial Clearance Specialist - Remote

Overview

The Financial Clearance Specialist is responsible for processing patient and insurance financial clearance for appointments, ensuring compliance with insurance requirements and facilitating communication between patients and healthcare providers.

In Short

• Process and verify financial clearance components for appointments.
• Validate insurance benefits and obtain pre-certifications.
• Communicate changes to schedules and care planning.
• Liaison between patients, insurance payors, and providers.
• Address issues and provide support regarding financial clearance.
• Verify demographic information and edit referral counts.
• Utilize critical thinking to resolve problems.
• Manage multiple priorities while delivering high-quality results.
• Proficient in various computer applications.
• Strong customer service skills required.

Requirements

• 3+ years of experience in patient registration.
• Proficient with commercial and government insurance plans.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to work with various stakeholders.
• Proficient in Microsoft Office Suite.
• Experience managing critical priorities.
• Knowledge of medical and insurance terminology.
• Customer service experience is essential.
• Ability to interpret and resolve complex service issues.

Benefits

• Opportunity to work in a supportive and collaborative environment.
• Commitment to professional development and growth.
• Inclusive workplace culture.
• Recognition as a Certified Great Place to Work.
• Competitive salary range based on experience and location.