Associate Release of Information Technician - Remote

Overview

The Associate Release of Information Technician will process and deliver patient health information requests while ensuring strict confidentiality and excellent customer service.

In Short

• Process and deliver patient health information requests.
• Provide excellent customer service in a fast-paced environment.
• Maintain strict HIPAA confidentiality.
• Interact with customers by phone or in person.
• Handle requests submitted by mail, fax, phone, and in-person.
• Resolve issues promptly and courteously.
• Contribute to department goals and adhere to policies.
• Work accurately with frequent interruptions.
• Multitask and manage multiple priorities.
• May perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Associate's degree in Health Information Technology preferred.
• 2 years of customer service experience required.
• Healthcare experience preferred.
• Prior work experience in health information management preferred.
• Ability to type a minimum of 35 words per minute.

Benefits

• Development and advancement opportunities.
• Work in a dedicated health system environment.