Virtual Medical Assistant - Remote

Overview

The Virtual Medical Assistant (VMA) will support a patient-centered approach to healthcare by handling both clinical and administrative tasks, ensuring patients receive timely and effective care.

In Short

• Assist providers with medication requests and lab results.
• Coordinate specialty referral requests for patients.
• Fast-track urgent imaging and lab orders.
• Answer calls and provide practice information.
• Monitor EHR inboxes for patient communication.
• Work with payer business unit on coverage questions.
• Promote a positive team-driven work culture.
• Help improve patient satisfaction and engagement.

Requirements

• 2+ years working as a medical assistant.
• High school diploma or GED required (associate degree preferred).
• Medical Assistant Certification is a plus.
• Excellent people skills and communication abilities.
• Knowledge of patient care and examination procedures.
• Detail-oriented and highly organized.
• Self-starter excited to innovate and problem-solve.
• Passionate about improving healthcare for patients.
• Hardworking and ready to assist when needed.

Benefits

• Opportunity to make a real impact in healthcare.
• Work in a supportive and team-driven environment.
• Flexible work arrangements.
• Engagement in innovative healthcare solutions.