Senior Medical Assistant - Remote

Overview

Sana is dedicated to making healthcare easy, aiming to provide a seamless experience for members accessing the healthcare system. The Senior Medical Assistant will play a crucial role in enhancing patient care coordination and clinical support.

In Short

• Support patient care coordination and clinical tasks.
• Work primarily as a Medical Assistant with additional project responsibilities.
• Maintain a 9am-5pm CT schedule.
• Streamline medication requests and referrals.
• Manage patient charts and eligibility confirmations.
• Coordinate diagnostic tests and lab results.
• Handle inbound calls and guide patients to appropriate care.
• Collaborate with various teams to enhance patient experience.
• Uphold HIPAA standards and maintain confidentiality.
• Foster a positive team environment to boost engagement.

Requirements

• 5+ years as a Medical Assistant, preferably in telehealth.
• Knowledge of patient care procedures and medical terminology.
• Experience with medication requests and patient referrals.
• Strong understanding of HIPAA compliance.
• Exceptional communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Resourceful and proactive in problem-solving.
• Comfortable balancing patient care and operational tasks.

Benefits

• Stock options in a rapidly scaling startup.
• Flexible vacation policy.
• Medical, dental, and vision insurance.
• 401(k) and HSA plans.
• Parental leave.
• Remote worker stipend.
• Opportunities for career growth.
• Dynamic startup environment.