Senior Customer Lifecycle Marketing Manager - Remote

Overview

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve operations across various industries.

In Short

• Drive customer adoption, engagement, and retention through lifecycle marketing.
• Design and implement impactful customer lifecycle campaigns.
• Optimize customer journeys using data and experimentation.
• Own end-to-end lifecycle strategy and execution.
• Measure campaign effectiveness and optimize performance.
• Collaborate cross-functionally to enhance customer experience.
• Champion Samsara’s cultural principles.
• 8+ years of experience in lifecycle marketing in a B2B SaaS environment.
• Strong understanding of market segmentation and campaign automation.
• Exceptional copywriting and creative skills.

Requirements

• 8+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs.
• Strong understanding of market segmentation, customer journey mapping, and campaign automation.
• History of successfully launching end-to-end lifecycle programs.
• Highly skilled at managing complex projects with multiple priorities.
• Exceptional copywriting and creative skills.
• Fluent in English with strong communication skills.
• Cross-functional collaborator with strong listening skills.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Samsara for Good charity fund.
• Opportunities for career development.