Program Manager II - Customer Success Programs - Remote

Overview

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve their operations. The role of Program Manager II is crucial in executing initiatives that enhance sales productivity and customer success.

In Short

• Drive operational excellence across the global Sales organization.
• Support programs that evolve and scale the Customer Success strategy.
• Improve sales productivity and streamline workflows.
• Collaborate with cross-functional teams including Sales, Revenue Operations, and Systems.
• Analyze KPIs and deliver insights through dashboards.
• Document and optimize repeatable workflows.
• Support change management efforts and build enablement resources.
• Model and champion Samsara’s cultural principles.
• Work in a remote environment effectively across time zones.
• Gain exposure to a broad range of stakeholders.

Requirements

• Bachelor’s degree or equivalent experience.
• 3–5 years in project or program management, sales operations, or business analysis.
• Experience with cross-functional program work.
• Proficiency in Excel/Sheets and data tools like Looker or Tableau.
• Excellent attention to detail and follow-through.
• Familiarity with GTM systems like Salesforce.
• Experience in change management or enablement efforts.
• Certification in Agile, PMP, or similar methodologies is a plus.
• Experience using AI tools to enhance productivity.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits.
• Growth opportunities within a high-performance culture.
• Inclusive work environment.
• Commitment to equal opportunity for all applicants.