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Implementation Consultant - Remote

Posted Yesterday
Customer Service
Full Time
USA
$66,261.36 - $100,227.27 CAD/year

Overview

The Implementation Consultant role at Samsara involves guiding and advising mid-market customers on the deployment and adoption of IoT solutions, ensuring they gain business value from the products.

In Short

  • Join the Mid-Market Customer Success team at Samsara.
  • Own customer relationships for successful deployment of IoT solutions.
  • Work cross-functionally with Sales, Support, and Product teams.
  • Utilize exceptional communication skills to explain technology to various stakeholders.
  • Manage multiple customer engagements and ensure product adoption.
  • Conduct training sessions and track implementation progress.
  • Champion Samsara’s cultural principles while scaling globally.
  • 2-4 years of experience in Customer Success or related fields required.
  • Experience with technical products is preferred.
  • Remote position available for candidates in the US (excluding specific metro areas).

Requirements

  • 2-4 years of experience in Customer Success, account management, or strategic consulting.
  • Experience with SaaS and technical products.
  • Strong consultative skills and experience in system implementations.
  • Ability to build trust and communicate effectively with various stakeholders.
  • High emotional intelligence and priority management skills.
  • Bachelor’s degree from a 4-year institution.

Benefits

  • Flexible working model with remote work options.
  • Professional development stipend.
  • Comprehensive health and parental leave plans.
  • Above-market compensation with performance-based bonuses.
  • Opportunity for career growth within the company.
Samsara logo

Samsara

Samsara (NYSE: IOT) is a leading innovator in the Connected Operations™ Cloud, providing a platform that empowers organizations reliant on physical operations to leverage Internet of Things (IoT) data for actionable insights and operational improvements. With a focus on enhancing safety, efficiency, and sustainability across critical industries such as agriculture, construction, transportation, and manufacturing, Samsara is at the forefront of digital transformation. The company boasts a diverse range of product solutions, including Video-Based Safety, Vehicle Telematics, and Equipment Monitoring, and is committed to fostering a collaborative and inclusive work environment that values growth and customer success.

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