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Customer Support Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

S10Home is looking for a dedicated Customer Support Specialist to join our remote team, acting as the connection between clients, management, and production.

In Short

  • Respond to inbound calls and emails from clients.
  • Provide excellent customer service and product knowledge.
  • Process orders and coordinate with the production team.
  • Oversee the timeline of orders for timely fulfillment.
  • Prepare logistics for product delivery.
  • Maintain clear communication with clients and teams.
  • Work independently in a remote environment.
  • Fluency in English and Russian required.
  • Experience in customer support, preferably in the furniture industry.
  • Enjoy an additional day off on your birthday.

Requirements

  • Exceptional attention to detail.
  • Great written and verbal communication skills.
  • Organized and friendly demeanor.
  • Ability to manage time effectively.
  • Experience in customer support.
  • Fluency in English and Russian.
  • Proficiency in French is a bonus.

Benefits

  • Fully remote work.
  • Work from home flexibility.
  • Additional day off on your birthday.
S10Home logo

S10Home

S10Home is a premier luxury furniture brand based in the UK, renowned for its exquisite craftsmanship and high-quality solid wood furniture. The company is dedicated to delivering exceptional products and outstanding customer service, making it a leader in the industry. With a fully remote work environment, S10Home fosters a collaborative team culture that values quality and customer satisfaction. They are committed to connecting clients with their management and production teams to ensure a seamless experience from order to delivery.

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