Associate Director, Medical Digital Operations - Remote

Overview

RVO Health is looking for an Associate Director, Medical Digital Operations to improve how seniors find and select their Medicare plans.

88% of seniors report that they find enrolling in a Medicare plan to be confusing and overwhelming. Our mission is to leverage capabilities to provide clarity, create confidence, and ultimately help seniors find the right coverage for their individual health and financial needs.

In this role, you’ll be responsible for day to day operational ownership of our digital insurance partnership. Your mission will be to improve RVO Health’s value add, while helping seniors find the right Medicare plan for them. We are seeking a strategic, driven, and collaborative individual who can own the consumer experience strategy and drive its successful execution by working effectively with various stakeholders. You’ll collaborate with a motivated, data-driven team across product, finance, engineering, data, compliance, and creative functions to launch new products, improve capabilities, and rapidly iterate.

In Short

• Support RVOH priorities across the scope of business operations, business development, and partnership development
• Directly manage a team as well as influence and lead cross-functional teams to achieve client business goals
• Gain hands-on experience in operations, digital marketing, finance, and strategy
• Become the point person for client financial and operational performance
• Serve as product expert and business decision maker
• Align stakeholders, set the product roadmap, prioritize features, and coordinate product schedules
• Own and write product specifications and user stories
• Work directly with senior leadership to design and execute overall strategy
• Optimize value and retention of existing clients
• Lead and collaborate on launch and go-to-market coordination

Requirements

• A true growth-stage leader with an entrepreneurial spirit
• 4+ years of business services, product and/or digital operations and marketing experience
• A willingness to dive deep into segments of the healthcare and/or digital media markets
• A continuous improvement mindset and a track record of driving positive change
• A self-starter with a positive attitude
• A talent for inspiring others and embracing change
• Strong project management and prioritization skills
• Confidence managing day-to-day operational P&L
• Strong communication and presentation skills

Benefits

• Starting Salary: $112,500 - $145,000
• Access to a Free Udemy for Business subscription
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program