Live Casino Manager - Remote

Overview

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

In Short

• Oversee Live Casino operations, ensuring a best-in-class experience for players.
• Manage dedicated table offerings, including evaluating table schedules, minimums, and configurations to maximize impact.
• Identify and implement omnichannel opportunities to grow the Live Casino business.
• Collaborate with Business Development to identify and pursue growth opportunities.
• Coordinate new table and game launches with the Casino Operations Team, ensuring regulatory and QA approvals.
• Develop and execute the Live Casino lobby strategy, optimizing table and game performance while balancing revenue and costs.
• Monitor Game Presenter performance and partner with providers to enhance the player experience.
• Serve as the primary liaison with Live Casino providers, minimizing downtime and player disruptions.
• Design and implement Live Casino promotions in collaboration with the Casino Promotions Team.
• Conduct competitive analysis to maintain a market-leading Live Casino offering.
• Maintain operational readiness with open availability and a flexible schedule.
• Perform other duties as assigned to support business objectives.

Requirements

• A minimum of 3 years of experience in Live Casino online operations.
• Ability to manage Live Casino tools and processes effectively.
• Proficiency in competitive analysis and operational oversight.
• Passionate about Live Casino and dedicated to delivering exceptional player experiences.
• Self-motivated, reliable, and a team player.
• Strong multitasking skills and ability to perform under pressure.
• Ability to stand or sit and operate computers for extended periods.

Benefits

• Discretionary annual company bonus
• 401(k) plan with 100% company match on the first 4%
• Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
• Flexible time off plan
• Employee Assistance Program (EAP)