Patient Programs Specialist - Remote

Overview

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

In Short

• Seeking a licensed mental health professional as a Patient Programs Specialist.
• Role involves supporting management of complex and high-risk clinical situations.
• Actively resolves questions and investigates clinical risk situations.
• Ensures providers and patients receive necessary support and guidance.
• Requires strong clinical knowledge and problem-solving skills.
• Does not require direct clinical care but interacts with providers and patients.
• Available to work during Pacific Time Zone business hours.
• Remote-first company hiring in most U.S. states.
• Focus on patient safety, regulatory compliance, and best practices.
• Opportunity to make an impact in rapidly evolving clinical settings.

Requirements

• Master’s degree and active clinical license (LCSW, LMFT, LPC, or equivalent).
• 5 years of post-master’s licensed clinical experience.
• Expertise in patient safety and crisis intervention.
• Strong investigative and documentation skills.
• Experience collaborating across departments.
• Commitment to patient-first care.
• Available to work during Pacific Time Zone business hours.

Benefits

• 100% remote work environment.
• Attractive pay and benefits with full transparency.
• Comprehensive health benefits including medical, dental, and vision.
• 401(k) plan access.
• Generous time-off policies including company-wide shutdown weeks.
• Paid parental leave for all parents.
• Employee Assistance Program (EAP) for mental and physical health support.
• New hire home office stipend.
• Quarterly department stipend for team-building activities.
• Wellness events and lunch & learns.