Junior Hubspot Customer Relations Manager - Remote

Overview

We are looking for a proactive and detail-oriented Junior Hubspot CR Manager to support the management and optimization of our Customer Relationship Management (CRM) system, Hubspot. This role is part-time (3 days per week) and will work closely with our CR Manager to ensure data quality, improve processes, and provide support to users across Enrolments, Marketing, and other teams.

This is an exciting opportunity for someone with strong analytical skills and an interest in CRM systems, data management, and sales enablement to grow within a dynamic, scaling business.

In Short

• Assist with day-to-day CRM tasks, including data entry, updates, and user account management.
• Provide first-line support to users, troubleshooting issues and escalating where necessary.
• Document processes, create user guides, and help onboard new Hubspot users.
• Maintain data hygiene, ensuring records are accurate, complete, and compliant.
• Run regular checks to identify duplicates, inconsistencies, or gaps in data.
• Support reporting and dashboard updates to provide business insights.
• Assist with testing new features, workflows, and integrations before deployment.
• Gather feedback from Hubspot users and suggest improvements to processes.
• Support the CR Manager in implementing new tools, automations, and enhancements.

Requirements

• Strong analytical skills and attention to detail.
• Interest in CRM systems and data management.
• Experience with Hubspot is a plus.
• Ability to work collaboratively with different teams.
• Excellent communication skills.
• Proactive approach to problem-solving.

Benefits

• Flexible part-time schedule.
• Opportunity to grow within a dynamic business.
• Supportive team environment.
• Exposure to various aspects of CRM and data management.