Outreach Coordinator - Business and Mental Health Referral Development - Remote

Overview

The Outreach Coordinator at Rivia Mind is responsible for developing new referral relationships and supporting existing ones to improve access to mental health care resources. This role involves engaging with various organizations, showcasing Rivia Mind's offerings, and driving referral growth.

In Short

• Develop new referral relationships with colleges, healthcare providers, and community partners.
• Support existing referral relationships to enhance volume and partner satisfaction.
• Conduct outreach through travel, meetings, and sales efforts.
• Utilize data insights to tailor outreach strategies.
• Collaborate with marketing to align messaging and materials.
• Maintain records in Salesforce CRM.
• Provide feedback on outreach effectiveness.
• Participate in team meetings and strategy discussions.
• Engage in professional development and training.
• Work remotely with occasional travel requirements.

Requirements

• Bachelor's degree in business, marketing, healthcare, or related field.
• 2-4 years of experience in referral relationship development or sales.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and projects.
• Experience with cold calling and CRM management.
• Salesforce experience is a plus.
• Strong analytical skills and ability to report on data.
• Self-starter with a strategic mindset.
• Located within 25 miles of a major metropolis.
• Valid driver's license and reliable transportation.

Benefits

• 3 weeks of front-loaded PTO + 9 paid holidays.
• Annual office closure (Dec 25–Jan 1).
• 401(k) with employer match.
• Annual Continuing Education Stipend.
• Medical, dental, and vision insurance.
• Voluntary benefits, HSA, DCA, FSA options.
• Referral bonus potential.
• Flexible benefit reimbursement.
• Bereavement leave including pet bereavement.
• Opportunities for professional development.