Legal Enablement & Success Analyst - Remote

Overview

As a Legal Enablement & Success Analyst you will strengthen Riverside’s ability to empower educators and grow the potential in every student by ensuring timely, organized, and high quality legal support across our teams. You will serve as a trusted liaison between Legal and cross-functional partners, owning intake processes, managing workflow, and enabling efficient, consistent delivery of legal services that accelerate our impact. By maintaining visibility into priorities, implementing legal systems and analytics, and enhancing processes, you will help Riverside operate with clarity, compliance, and confidence as we support learners and educators nationwide.

In Short

• Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters.
• Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members.
• Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership.
• Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders.
• Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution.
• Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires.
• Track privacy obligations and maintain proper documentation and recordkeeping.
• Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements.
• Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy.
• Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows.

Requirements

• Experience in legal operations or similar roles.
• Strong organizational and communication skills.
• Familiarity with compliance and privacy regulations.
• Ability to manage multiple projects and priorities effectively.
• Proficiency in legal systems and tools, especially CLM.

Benefits

• Opportunity to work with cross-functional teams.
• Engagement in innovative legal technology initiatives.
• Supportive work environment focused on professional growth.