Mobile Support Engineer - Remote

Posted Yesterday

Customer Service

Full Time

USA

Overview

Rive is looking for a technical support engineer with experience writing, supporting and debugging mobile applications to join our team. You will support a growing global community of developers and designers using Rive in their products and games.

In Short

Review customers’ mobile code using Rive.
Triage and investigate questions and issues reported by users.
Relay detailed feedback to product and engineering teams.
Assist customers with implementing their designs into code.
Provide technical support resources to the Rive community.
Work closely with the Developer Relations team on documentation.
Prepare supporting materials for new features and devices.

Requirements

Experience with mobile applications development.
Strong debugging skills.
Ability to communicate technical concepts effectively.
Experience with providing technical support.
Familiarity with Rive is a plus.

Benefits

Join a dynamic team working on an exciting product.
Opportunity to expand your technical prowess.
Work with innovative companies using Rive.

Rive

Rive is an innovative company revolutionizing the way production-ready UI and graphics are built, focusing on rich interactivity and state-driven animation. With a mission to eliminate hard-coded graphics, Rive offers a general-purpose graphics format suitable for various software and user interfaces. The company has experienced significant organic growth and serves a diverse clientele, including tech giants and game studios, with applications even extending to space. Rive is dedicated to empowering teams to iterate quickly and enhance product quality, while also fostering a supportive community for developers and designers across multiple platforms.

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