Channel Implementation Specialist - Remote

Overview

As a Channel Implementation Specialist, you are responsible for partnering with one or more Product Managers to execute specific feature requirements and drive the completion of these features in product releases. You interact closely with key internal and external clients, external partners and the development team. Our SaaS solutions help power many of the premier online retailers throughout the world who sell through our Marketplaces solution on sites like Amazon and eBay and through our Digital Marketing solution on sites such as Google, Bing, Pinterest and more. You solve complex technical problems with excellent communication skills to enable our clients to expand on the Rithum platform; identifying and resolving issues as early as possible.

In Short

• Responsible for executing feature requirements with Product Managers.
• Interact with internal clients, external partners, and the development team.
• Support API integration processes.
• Serve as the technical project lead.
• Troubleshoot integration issues with internal teams.
• Assist clients with support as a product subject matter expert.
• Proactive monitoring of marketplace and webstore integrations.
• Build relationships with external technical contacts.
• Work independently with limited supervision.
• Participate in a fast-paced, dynamic environment.

Requirements

• 2+ years of related experience.
• Strong oral and written English communication skills.
• Knowledge of basic programming concepts.
• Understanding of XML and JSON documents.
• Experience working with API communication.
• Attention to detail in writing clean, efficient code.
• Vocational Training on Software Development or related subject.
• Bachelor's or associate degree preferred.
• Experience in SCRUM or Agile environment is a plus.
• Experience in e-commerce or digital marketing is a plus.

Benefits

• Medical coverage provided through Irish Life Health.
• Life & disability insurance.
• Pension plan with 5% company match.
• 25 Days of PTO, 11 Company-Paid holidays, 2 Wellness days.
• Access to wellbeing tools like the Calm App.
• Professional development stipend.
• Charitable contribution match.