People Operations Specialist - Remote

Overview

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

In Short

• First point of contact for employee inquiries regarding benefits, policies, programs, etc.
• Facilitate onboarding and offboarding processes, collaborating with multiple teams to ensure a smooth transition for joiners and leavers
• Assist with the implementation and management of all HR policies and procedures across the organization
• Collaborate across multiple teams including Finance, HRBPs, IT, Legal, etc. to implement programs and initiatives that are inclusive and drive positive employee experience
• Drive HR process improvement by gaining an understanding of current processes, evaluating their effectiveness, and making recommendations to improve efficiency and scalability

Requirements

• 1-3+ years of experience in an HR operations role in a global organization
• Previous experience working with a PEO, Sequoia is a plus
• Expert in US benefits
• Knowledge of leave of absence administration processes and US state/federal legislation processes
• Excellent interpersonal, customer service, and communication skills
• Detail-oriented, organized, and able to manage time and multiple projects simultaneously
• Expert in HRIS systems, Success Factors (SAP) is a plus
• Experience with US Payroll a plus
• Strong analytical and collaboration skills

Benefits

• Fully-covered medical, dental, and vision insurance from your first day
• Equity for all employees, 401(k) + matching, commuter benefits
• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
• Yoga, pilates, soccer league, wellness classes
• Wide-ranging opportunities to volunteer and make an impact in local communities
• Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
• Awesome Riskified gifts and swag!