Key Account Manager - Remote

Overview

RIFFBIRD® is one of the most modern digital growth partners in the DACH region. We deliver real results in performance marketing and social recruiting, ensuring our clients are not just satisfied but thrilled.

In Short

• Manage and expand existing customer relationships
• Ensure smooth project processes including scheduling
• Act as a liaison between clients, marketing, sales, and technical teams
• Proactively communicate with clients to ensure results
• Analyze customer feedback for continuous service optimization
• Contribute to exciting projects with visible impact

Requirements

• Initial experience in customer service or account management, ideally in a digital environment
• Strong communication skills – both written and verbal
• Structured, solution-oriented working style
• Friendly, professional demeanor with a hands-on mentality
• Very good German language skills, both spoken and written
• Independent and reflective working style
• Resilience and enjoyment in a dynamic environment

Benefits

• Excellent development opportunities through experienced management & external training
• Modern office with a rooftop terrace, Apple equipment, free parking
• Possibility of remote work & accommodation assistance for relocation
• Legendary team events: workation in Croatia, beach office at Wörthersee, winter office in Spain
• Access to top knowledge databases (marketing, funnels, copywriting, etc.)