Technical Account Manager - Remote

Overview

Rewst is seeking a highly motivated and customer-focused Technical Account Manager to join our rapidly growing team. You will work under TAM Team Manager to help Rewst’s largest and most complex partners strategize, build and implement their automation goals.

In Short

• Establish and maintain strong relationships with key technical stakeholders.
• Engage with Automation Engineers and Team Managers at MSPs.
• Assist clients in strategizing on automation goals.
• Oversee training efforts for client build teams.
• Drive automation education across MSPs organization.
• Manage multiple client accounts simultaneously.
• Proven experience in Technical Account Management.
• Strong technical acumen and troubleshooting skills.
• Scripting/Programming/Automation experience required.
• Excellent communication and presentation skills.

Requirements

• Experience in Technical Account Management or similar role.
• Deep understanding of Managed Services Providers' processes.
• Experience with Robotic Process Automation tools.
• Experience using Python, Jinja, SQL, Powershell.

Benefits

• Opportunity to make a significant impact in a fast-growing startup.
• Collaborative and inclusive culture.
• Competitive compensation package, including equity options.
• Flexible work arrangements and supportive work-life balance.