Bilingual (Spanish) Customer Service Representative - Remote

Overview

The Bilingual (Spanish) Customer Service Representative will assist patients in resolving billing issues and handling complaints, while providing exceptional service and support.

In Short

• Assist patients with billing issues and complaints.
• Handle inbound and outbound calls regarding bills.
• Document customer interactions and issues in the system.
• Perform additional duties as assigned by the supervisor.
• Work Monday to Friday from 9:00am to 5:30pm.
• Must be bilingual in Spanish.
• 100% paid training provided.
• Eligible for 401(k) matching and paid time off.
• Opportunity for growth and continued training.
• Work remotely with a high-speed internet connection.

Requirements

• 7-year background check required.
• Bilingual (Spanish) proficiency.
• High-speed internet connection (DSL/Cable) with speeds over 100 mbps.

Benefits

• 100% Paid Training.
• 401(k) matching.
• Paid Time Off (PTO) – Up to 10 days your first year!
• 8 Paid Holidays – Including your birthday!
• Referral Program.
• Employee Assistance Program (EAP).
• Growth & Continued Training.
• Dental & Vision insurance.
• Health insurance (including Long & Short-Term Disability).
• Life insurance (Company Paid).