Outpatient Medicaid Eligibility Representative - Remote

Overview

The Outpatient Medicaid Eligibility Representative will assist patients in understanding their insurance eligibility and help them navigate the Medicaid process.

In Short

• Screening and interviewing patients for insurance eligibility
• Providing thorough documentation
• Meeting goals and quality standards
• Working in an outbound dialer environment
• Completing in-office training on Medicaid eligibility
• Maintaining confidentiality and customer service standards
• Working Monday to Friday, 8:00 AM - 4:30 PM
• Remote work after initial training
• Potential for a monthly bonus
• Paid training provided

Requirements

• 1-3 years in a call center preferred
• Experience in healthcare eligibility preferred
• High School Diploma or equivalent
• Proficient in Microsoft Office
• Ability to multi-task and manage time effectively
• Excellent communication skills
• Ability to maintain confidentiality
• Background check required
• Typing speed of at least 40 WPM
• Completion of training on HIPAA regulations

Benefits

• 100% Paid Training
• 401(k) matching
• Paid Time Off (PTO)
• 8 Paid Holidays
• Referral Program
• Employee Assistance Program (EAP)
• Growth and Continued Training
• Dental & Vision insurance
• Health insurance
• Life insurance (Company Paid)