Transportation Claims Adjuster - Remote

Overview

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.

In Short

• Seeking highly organized and customer-focused Transportation Claims Adjusters.
• Responsible for speaking to customers on the phone and helping them with their claims.
• Handle an inventory of claims and triage critical claims.
• Collaborate with product and engineering teams for process improvements.
• Provide high-quality customer service to policyholders and claimants.
• Gather necessary information to initiate claims and explain policies.
• Manage claims inventory and adjust reserves as needed.
• Ensure compliance with state regulations and policy provisions.
• Engage in continuous learning and professional development.
• Work in a remote-first environment with a focus on team culture.

Requirements

• Bachelor's degree preferred but not mandatory with relevant experience.
• Minimum of 3 years of experience in transportation claims adjusting.
• Active adjuster license(s) required.
• Knowledge of state regulations and standard operating procedures.
• Ability to analyze complex data and make sound decisions.
• Desire for continuous professional development.
• Willingness to travel for client and claims needs.

Benefits

• Generous health-insurance package with nationwide coverage.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Generous family leave policy.
• Work from anywhere to facilitate work-life balance.
• Quality-of-life equipment provided.