Claims Team Lead, Transportation - Remote

Overview

As a Claims Team Lead at Reserv, you will oversee the Commercial Transportation Claims adjusting staff while balancing management and individual contributor responsibilities. This role focuses on operational effectiveness through technology and analytics.

In Short

• Lead a team of claims adjusters in a remote environment.
• Provide support to a Claims manager with leadership and technical responsibilities.
• Drive operational effectiveness using technology and analytics.
• Foster a positive work environment and promote teamwork.
• Prepare and present claims reports and analyses to clients.
• Implement best practices for claims handling.
• Attract, hire, and train new team members.
• Serve as a resource for escalated claims.
• Encourage professional growth and development within the team.
• Maintain a customer-centric mindset throughout the claims process.

Requirements

• 5+ years of insurance claims experience, preferably in transportation.
• 3+ years of leadership experience in a remote setting.
• Comfortable with technology and evolving claims systems.
• Strong attention to detail and commitment to quality.
• Integrity and accountability in handling sensitive information.

Benefits

• Generous health-insurance package.
• 401(k) retirement plan with employer matching.
• Competitive PTO policy.
• Generous family leave policy.
• Work from anywhere with regular corporate retreats.
• Quality technology equipment provided.