Loan Specialist - Personal Loans - Remote

Overview

As a Loan Specialist at Reprise Financial, you'll simplify the financial journey for customers by providing accessible personal loans and guiding them through the process.

In Short

• Handle both outbound and inbound calls with prospective customers.
• Build rapport and provide guidance throughout the loan journey.
• Review and verify customer-submitted documents.
• Collaborate with internal teams for timely loan funding.
• Identify and escalate potential fraud or compliance issues.
• Maintain accurate records in internal systems.
• Contribute to process improvements based on customer insights.

Requirements

• 2+ years of experience in personal lending or loan processing.
• Comfortable with high volume outbound calls.
• Strong attention to detail and multitasking ability.
• Familiarity with consumer lending and financial documentation.
• Bilingual (English/Spanish) is a bonus.
• Ability to work across multiple software tools.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) program with company match.
• Accrued time off and floating holidays.
• 12-week Paid Parental Leave.
• Market-driven salary and bonus opportunities.
• Robust tech package for productivity.