Scheduling & Care Coordination Specialist - Remote

Overview

We are seeking a highly organized and detail-oriented Scheduling & Care Coordination Specialist to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative and front-end billing tasks.

In Short

• Develop and maintain accurate schedules for clinicians and clients.
• Ensure appropriate client-to-clinician ratios.
• Serve as the primary point of contact for scheduling inquiries from clients and staff.
• Schedule assessments and reassessments in a timely and organized manner.
• Coordinate care across multiple disciplines.
• Arrange substitute clinicians to ensure uninterrupted services.
• Answer incoming calls and respond to inquiries with professionalism.
• Maintain and audit client records for accuracy and compliance.
• Verify insurance benefits and monitor ongoing eligibility.
• Manage patient record reviews and collect client payments.

Requirements

• Highly organized and detail-oriented.
• Proactive and professional in a fast-paced environment.
• Experience in healthcare settings preferred.

Benefits

• Fully remote position.
• Full-time employment.
• Opportunity to work in a supportive healthcare environment.