The CAR-T Scheduling Specialist coordinates patient treatment schedules with manufacturing timelines for CAR-T products, ensuring timely delivery through collaboration with internal and external teams.
In Short
Coordinate patient treatment schedules with manufacturing timelines.
Serve as the primary scheduling contact for assigned treatment sites.
Create and manage patient schedules in collaboration with treatment and manufacturing sites.
Proactively monitor cell therapy collection and delivery activities.
Liaise with departments for issue troubleshooting and action plans.
Provide dedicated support via phone and email.
Document and address feedback from customers and partners.
Adhere to applicable SOPs and work practices.
Participate in Site Care Team meetings to identify risks and improvements.
Maintain positive customer relationships and improve internal processes.
Requirements
Experience in patient scheduling or supply chain management.
Strong communication and collaboration skills.
Ability to manage multiple priorities effectively.
Experience in customer service and relationship management.
Knowledge of cell therapy processes is a plus.
Benefits
Opportunity to work in a dynamic biotech environment.