Fire Alarm Service Manager - Remote

Overview

An overview paragraph about the job

In Short

• Lead the service department for fire alarm systems.
• Manage service operations and coordinate technicians.
• Respond to customer inquiries regarding fire alarms.
• Schedule service calls based on priority.
• Provide timely updates to customers on service status.
• Diagnose fire alarm issues remotely.
• Maintain compliance with industry standards.
• Handle off-hours service calls for emergencies.
• Make informed decisions on technician assignments.
• Maintain detailed service records.

Requirements

• Proven experience in fire alarm systems.
• Strong organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to diagnose issues remotely.
• Experience in coordinating technicians.
• Familiarity with fire alarm industry regulations.
• Knowledge of service management tools is a plus.

Benefits

• Competitive salary package.
• Opportunities for professional development.
• Supportive work environment.
• Flexible working hours.
• Health and wellness benefits.