Customer Service Representative (Amazon Experience) - Remote

Overview

We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team.

In Short

• Remote, full-time position
• Handle inbound customer phone inquiries
• Assist customers with order placements
• Provide product information
• Maintain accurate call and order records
• Uphold excellent customer service standards
• Collaborate with the team for process improvement
• Fluent in English required
• Quick-thinking and efficient communication
• Genuinely pleasant demeanor

Requirements

• Previous experience in customer service
• Experience with Amazon processes
• Strong communication skills
• Ability to work in a remote environment
• Problem-solving skills
• Attention to detail
• Ability to handle multiple inquiries
• Team collaboration skills

Benefits

• Work from home flexibility
• Full-time permanent position
• Opportunity for growth within the company
• Supportive team environment