Remote Otter LogoRemoteOtter

Account / Project Manager - Remote

Posted 5 weeks ago

Overview

The Account Project Manager will manage client relationships and oversee website strategy projects, acting as the central point of communication for clients and the internal team.

In Short

  • Manage client relationships and oversee website strategy projects.
  • Serve as the project manager for a 6-person squad, overseeing up to 35 client accounts.
  • Manage project workflows and communication with clients via Zoom, email, Basecamp, and Slack.
  • Support website strategists with tasks such as content population and website strategy.
  • Ensure project deliverables stay on track, adhering to established deadlines.
  • Champion ClickUp usage within the team and improve processes for greater efficiency.
  • Provide administrative support, including scheduling meetings and managing travel bookings.
  • Follow established processes for client onboarding and account management.
  • Monitor client calls for process adherence and provide actionable feedback.
  • Take on tasks that free up capacity for team members.

Requirements

  • Experience in project management and client relations.
  • Strong communication skills.
  • Ability to manage multiple projects in a fast-paced environment.
  • Familiarity with project management tools like ClickUp.
  • Proficiency in using communication tools like Zoom and Slack.
  • Organizational skills and attention to detail.
  • Experience with CRM systems.
  • Ability to provide constructive feedback.
  • Experience in website strategy is a plus.
  • Ability to work collaboratively with a team.

Benefits

  • Opportunity to work with a dynamic marketing agency.
  • Remote work flexibility.
  • Access to training and development resources.
  • Collaborative team environment.
  • Potential for career growth.

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