Remote Virtual Call Centre Agent

Overview

Join our team as a Virtual Call Centre Agent, where you will handle customer inquiries professionally via phone. No prior experience is required—comprehensive training is provided!

In Short

• Answer inbound customer calls and make outbound follow-up calls.
• Provide accurate product and service information.
• Assist customers with inquiries and troubleshoot basic issues.
• Document call details and update customer records.
• Follow up on customer concerns to ensure satisfaction.

Requirements

• Strong verbal communication and active listening skills.
• Basic computer literacy, including familiarity with CRM systems (training provided).
• Ability to work remotely with a stable internet connection and a quiet workspace.
• No prior experience required; full training provided.

Benefits

• Comprehensive training provided.
• Work from the comfort of your home.
• Flexible working hours.
• Opportunity to develop customer service skills.