Customer Success Manager - Remote

Overview

The Venture is a startup focused on reimagining supply-chain automation with a customer-centric approach, building a no-code collaboration platform.

In Short

• Join a 25-person startup with a focus on supply-chain automation.
• Work with a team that has experience from top companies like Facebook and Apple.
• Build a no-code collaboration platform for businesses.
• Focus on improving cross-company collaboration and work processes.
• Be the voice of the customer and build a community of users.
• Flexible, remote culture allowing you to live anywhere in the US, Canada, or Mexico.
• Industry-leading compensation packages available.
• Opportunity to work with Fortune 500 customers.
• Long-term contracts with 4 years of runway.
• Willingness to sponsor US work authorization if needed.

Requirements

• Customer-obsessed mindset.
• Ability to solve big problems creatively.
• Experience in customer success or related fields.
• Strong communication skills.
• Ability to collaborate effectively with teams.
• Understanding of workflow processes.
• Experience with no-code platforms is a plus.
• Willingness to learn and adapt in a startup environment.
• Passion for building user communities.
• Ability to work independently in a remote setting.

Benefits

• Flexible remote work environment.
• Competitive salary and compensation packages.
• Opportunity to work with a talented team.
• Long-term career growth potential.
• Support for work authorization sponsorship.
• Engagement with Fortune 500 clients.
• Innovative and collaborative company culture.
• Access to industry-leading resources.
• Focus on personal and professional development.
• Work on impactful projects in supply-chain automation.