Customer Success Manager - Remote

Overview

The Venture is a startup focused on reimagining supply-chain automation with a customer-centric approach, building a no-code collaboration platform.

In Short

• Join a 25-person startup with a focus on supply-chain automation.
• Work in a fully remote environment.
• Be part of a customer-obsessed culture.
• Help improve cross-company collaboration.
• Contribute to building a no-code platform for businesses.
• Engage with Fortune 500 customers.
• Work with a team of experienced professionals from top companies.
• Focus on solving big problems creatively.
• Be the voice of the customer.
• Opportunity to influence product development.

Requirements

• Experience in customer success or related field.
• Strong problem-solving skills.
• Ability to build community among users.
• Excellent communication skills.
• Passion for customer satisfaction.
• Experience with collaboration tools is a plus.
• Ability to work independently in a remote setting.
• Understanding of supply chain processes is beneficial.
• Creative thinking and solution-oriented mindset.
• Willingness to learn and adapt in a startup environment.

Benefits

• Flexible remote work culture.
• Long-term contracts with customers.
• Opportunity to work with a talented team.
• Potential for growth in a billion-dollar market.
• Supportive work environment focused on innovation.
• Access to resources from top investors.
• Engagement with a diverse range of clients.
• Opportunity to influence product direction.
• Work on meaningful projects that impact industries.
• Competitive compensation package.