Customer Support Specialist - Remote

Posted Yesterday

Customer Service

Full Time

Customer Support

English Communication

Remote Work

Customer Service Skills

Self-motivation

Overview

We are looking for a Customer Support Specialist to join our team, who will respond to emails, reviews, and chat questions across all countries. The role involves working 5 days a week in 8–10 hour shifts, fully remotely, without night shifts.

In Short

Respond to customer inquiries via email, reviews, and chat.
Work fully remotely, 5 days a week in 8–10 hour shifts.
Lithuanian citizenship is required.
1–2 years of experience in customer support or similar roles.
Strong spoken and written English skills.
Focus on customer needs and excellent service.
Communicate with users across various platforms.
Suggest improvements based on client feedback.
Competitive compensation and supportive team.
Remote work environment.

Requirements

1–2 years of experience in a customer support role or similar position.
Strong spoken and written English skills.
Self-motivation and reliability.
Ability to work independently.
Strong focus on customer needs and service skills.
High communication abilities and patience.

Benefits

Competitive compensation.
Supportive team and manager.
Remote work.

Reface

Reface is an innovative company that leverages artificial intelligence to create cutting-edge consumer mobile products for millions of users. With a strong focus on mobile applications, Reface is expanding into new verticals, particularly in the health and fitness sector, to capitalize on emerging opportunities through web funnels. The company fosters a culture of experimentation and growth, encouraging collaboration across teams to enhance product offerings and user experiences. Reface offers a dynamic work environment with competitive benefits, including unlimited vacation and a supportive team culture.

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