Customer Security Operations Manager - Remote

Overview

The Customer Security Operations (CSO) team continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering. We are currently hiring for an empowered people manager actively looking for opportunities to positively disrupt the status quo and improve our product, people, and processes.

In Short

• Lead a group of Detection Engineers.
• Work alongside other managers and peer teams.
• Identify and investigate threats in customer telemetry.
• Manage, coach, and mentor highly technical direct reports.
• Champion operational initiatives for effective security outcomes.
• Operate 24/7 to track down threats.
• Analyze signals from customers to detect threats.
• Focus on denying cyber adversaries the opportunity to do damage.
• Engage in continuous threat detection across various platforms.
• Contribute to a culture of customer commitment and quality.

Requirements

• Experience in cyber security operations.
• Strong leadership and management skills.
• Technical expertise in threat detection and response.
• Ability to coach and mentor team members.
• Experience with operational initiatives in security.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Commitment to customer service and quality.
• Experience with data analysis and threat research.
• Ability to adapt to a shifting security landscape.

Benefits

• Opportunity to work in a leading cyber security company.
• Engagement in meaningful work that impacts organizations.
• Supportive team environment.
• Professional development opportunities.
• Competitive salary and benefits.
• Work with cutting-edge technology.
• Contribute to a culture of innovation.
• Be part of a recognized best start-up employer.
• Flexible work arrangements.
• Access to resources for continuous learning.