Call Center Agent (m/w/d) Inbound - Customer Service & Technical Support - Remote

Overview

This position is for a Call Center Agent in the Inbound sector, focusing on customer service and technical support, with opportunities for individuals with or without prior experience.

In Short

• Handle incoming customer calls – no cold calling!
• Assist customers with product inquiries, orders, or technical issues.
• Document conversations in the system and relay information internally.
• Ensure customer satisfaction through a friendly demeanor.
• Work from home with flexible hours.
• Comprehensive onboarding and training provided.
• Career development opportunities available.
• Team-oriented environment with a respectful culture.
• Potential for salary increase and more responsibilities within 9-12 months.
• Contact details provided for application.

Requirements

• Fluency in German.
• Friendly attitude and enjoyment of phone communication.
• Basic understanding of technology.
• Team spirit, reliability, and willingness to learn.

Benefits

• Above-average fixed salary.
• Excellent career development opportunities.
• Thorough training and onboarding.
• Flexible working hours suitable for early risers or late starters.
• Modern workplaces or home office arrangements available.
• Opportunities for advancement in customer service or technical support.
• A motivated team and a respectful working environment.