Workspace Experience Enabler - Remote

Overview

The Workspace Experience Enabler at JLL is responsible for providing exceptional customer service and support to both internal and external clients, ensuring a positive workplace experience.

In Short

• Engage with internal and external customers to provide assistance.
• Support Facilities Management with operational activities.
• Ensure excellent customer relations and administrative support.
• Conduct routine site inspections and suggest process improvements.
• Manage client relationships and ensure service level agreements are met.
• Assist in procurement of vendors and services.
• Collect and process feedback from users.
• Coordinate workspace events and activities.
• Work closely with various teams to resolve issues.
• Maintain a customer-centric approach in all interactions.

Requirements

• Strong analytical, organization, and administration skills.
• Fluent in English and proficient in Microsoft Office.
• Ability to adapt in a fast-paced environment.
• Proactive in establishing customer relationships.
• Excellent planning and organizational skills.
• Ability to manage multiple operational matters.
• Strong communication skills with diverse teams.
• Customer service-oriented attitude.
• Experience in hospitality or related fields is a plus.
• Ability to solve complex problems effectively.

Benefits

• Opportunity to work in a global company.
• Supportive team environment.
• Career growth and development opportunities.
• Engagement with diverse teams and cultures.
• Access to training and resources for success.