Senior Facility Executive, Soft Services - Remote

Overview

The Senior Facility Executive for Soft Services is responsible for overseeing the daily operations of facilities management, ensuring high standards of service delivery and client satisfaction.

In Short

• Manage day-to-day operations of facilities.
• Oversee housekeeping, mailroom, and visitor management services.
• Ensure compliance with health and safety standards.
• Coordinate with vendors and manage FM supplies.
• Prepare reports and manage budgets for facilities.
• Lead and support the facilities management team.
• Handle escalated customer service issues.
• Participate in emergency and crisis management planning.
• Drive continuous improvement in service delivery.
• Engage in client satisfaction initiatives.

Requirements

• Degree in business, hotel, or building management.
• 3-5 years of experience in facilities management.
• Strong knowledge of property operations.
• Good working knowledge in occupational safety.
• Proven team management skills.
• Excellent communication and reporting skills.
• Adept at implementing improvement plans.
• Ability to manage client-centric operations.
• Strong problem-solving skills.
• Ability to work in a fast-paced environment.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth.
• Inclusive work environment.
• Dedicated Total Rewards Program.
• Support for personal and professional development.
• Access to various employee resources.
• Encouragement to apply even if not all requirements are met.
• Focus on employee well-being and satisfaction.
• Strong company culture and values.
• Global presence with local expertise.