Senior Facilities Executive - Remote

Overview

The Senior Facilities Executive at JLL is responsible for ensuring client satisfaction and managing day-to-day operations of facilities services, focusing on high-quality service delivery and continuous improvement.

In Short

• Provide excellent client service and ensure satisfaction.
• Manage vendor and contract relationships.
• Oversee facilities operations and improvements.
• Implement financial management and savings initiatives.
• Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs).
• Assist in tracking and reporting OPEX budget.
• Deliver comprehensive facilities management services.
• Support administrative tasks as needed.
• Collaborate with team members to achieve account targets.
• Foster a customer-oriented mindset within the team.

Requirements

• Bachelor's Degree/Diploma in Business/Facilities/Engineering Management or equivalent.
• 3 to 5 years of experience in Hospitality, Property Management, or Facilities Management.
• Strong understanding of vendor management and service contracts.
• Excellent organizational and time-management skills.
• Strong problem-solving abilities and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work collaboratively and lead a team.
• Customer-oriented attitude.

Benefits

• Opportunity to contribute to prestigious projects.
• Inclusive and entrepreneurial culture.
• Competitive salary and benefits package.
• Support for career development and recognition.
• Access to a global network of professionals.