Concierge - Remote

Overview

The Concierge role at JLL involves managing the front desk and providing exceptional customer service, ensuring a welcoming environment for visitors and maintaining office operations.

In Short

• Serve as the first point of contact for visitors.
• Handle incoming and outgoing calls professionally.
• Maintain and update records and databases.
• Contribute to monthly management reports.
• Participate in emergency evacuation procedures.
• Develop reception policies and procedures.
• Manage office supplies and expense control.
• Ensure compliance with company regulations.
• Provide support for general administrative tasks.
• Foster a positive and welcoming environment.

Requirements

• Graduate in any discipline.
• 1-2 years of experience in front desk management.
• Strong customer service focus.
• Excellent people skills and multitasking ability.
• Familiarity with occupational safety requirements.
• Strong computer literacy.
• Experience with continuous improvement initiatives.
• Ability to manage activities using different systems.
• Professional appearance and behavior.
• Ability to work in a fast-paced environment.

Benefits

• Competitive pay and benefits package.
• Support for personal and professional growth.
• Inclusive work environment.
• Opportunities for career advancement.
• Access to the Total Rewards Program.