Mortgage Support Specialist - Remote

Overview

We are seeking a highly organized and detail-focused Mortgage Support Specialist to assist in the preparation, review, and coordination of mortgage loan files throughout the lending process. This role involves supporting loan officers, underwriters, and processors by ensuring all required documentation is accurate, complete, and submitted on time.

In Short

• Maintain clear and professional communication with internal teams, external partners, and stakeholders.
• Address questions, concerns, or issues in a timely and efficient manner.
• Maintain accurate, well-organized, and up-to-date records.
• Ensure documentation standards meet regulatory and internal quality requirements.
• Regularly assess and refine operational processes.
• Identify areas for efficiency improvement.
• Support post-closing activities, including audits and processing of mortgage files.
• Create comprehensive loan submission packages for the Underwriting department.
• Review loan applications for completeness and accuracy.
• Communicate with processors and underwriters regarding missing documentation.

Requirements

• Knowledge of mortgage loan processing and documentation.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office and comfortable with tech tools.
• Strong organizational and problem-solving abilities.
• Adaptable and team-oriented.

Benefits

• Opportunity to work in a fast-growing national real estate brokerage.
• Be part of a mission to revolutionize the home-buying and selling process.
• Work with cutting-edge technology platforms.
• Collaborate with a diverse team across various locations.
• Flexible working hours.