Account Manager - Remote

Overview

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

In Short

• Responsible for exceptional client service and account management activities for 3-4 accounts
• Collaborate with account associate, senior management, and project management staff to drive project execution
• Participate in development of clients’ marketing strategies and tactics
• Support overall account development, resourcing fiscal performance and growth
• Manage day-to-day client contact and deliver planned activities
• Develop draft scope of works, contracts, presentations, and marketing materials
• Gather and address client feedback across deliverables
• Document status and communicate information to stakeholders
• Set meetings, provide agendas, and contact reports
• Manage account finances, track budget, raise invoices and POs

Requirements

• Highly organized with attention to detail and ability to manage multiple tasks
• Independent thinker confident in taking ownership of material development
• Professional presence with a client service orientation
• Ability to manage upward and communicate effectively
• High energy and able to operate in fast-paced environments
• Strong work ethic with a track record of high-quality deliverables
• Good understanding of social media and communications
• Strong written and oral communication skills
• Proficient in Microsoft Office tools, particularly PowerPoint
• BA or equivalent work experience required

Benefits

• Comprehensive benefits program tailored to your region
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Mental wellness coaching and support
• Access to online classes with LinkedIn Learning