Enterprise Account Coordinator - Remote

Overview

Raptive for Enterprise is seeking an Enterprise Account Coordinator to join the team that supports Raptive’s largest publishers. The ideal candidate has a customer-first mentality, a basic understanding of programmatic advertising, and a strong desire to learn about the digital ecosystem.

In Short

• Day-to-day account management and client resource support.
• Provide excellent customer service and actionable data insights.
• Assist in identifying ad layout optimizations.
• Support onboarding process for new clients.
• Manage documentation and reporting in various tools.
• Communicate with clients through various channels.
• Monitor performance trends and report changes.
• Assist in preparing Business Reviews.
• Participate in training and knowledge-sharing sessions.
• Provide ad hoc administrative support to executives.

Requirements

• Strong customer service and relationship management history.
• Analytical, strategic, and creative problem-solving skills.
• Ability to understand and present data.
• Superior attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Aptitude to learn quickly.
• Sound judgment and logic.
• Eagerness to learn in a fast-paced environment.
• Understanding of digital media and ad operations is a plus.
• Up to 3 years of experience in a related field.
• BA/BS degree preferred.

Benefits

• Hands-on experience in digital advertising.
• Opportunities for professional and personal growth.
• Work with a diverse team in a supportive environment.
• Eligibility for additional incentive compensation.
• Contribute to a more equitable and inclusive future for media.