Director, Community Management - Remote

Overview

As the Director, Community Management, you will lead the strategy and execution of content programming for Raptive Creator Communities, ensuring engaging and impactful experiences that extend the brands you support. You will develop and implement scalable strategies that drive community success across the broader ecosystem, while tracking performance, measuring impact, and overseeing a team of Community Managers to execute effectively.

In Short

• Build a programming strategy across Communities that drives pageviews and other KPIs.
• Key areas for programming: Community leader recruitment and activation, Member engagement.
• Track key performance indicators (KPIs) for content and engagement initiatives.
• Track program impact across all Raptive communities.
• Provide regular reports and insights on program performance.
• Create an effective feedback loop from members and leaders.
• Iterate on our processes to deliver effective programming.

Requirements

• 7+ years’ programming experience or content strategy.
• Bachelor’s degree in business, content, journalism, marketing, or related field.
• Direct experience working with creators or influencers.
• Strategic thinker with experience in user engagement strategies.
• Excellent editorial skills with a deep understanding of content integrity.
• Native user of community and social media platforms.
• Strong leader with experience managing a team.
• Able to work independently and under pressure.
• Highly organized with strong time management skills.
• Exceptional interpersonal, written, and oral communication skills.

Benefits

• Join a company recognized as a Fortune 100 Best Places To Work.
• Opportunity to work in a diverse and inclusive environment.
• Engage with a large and diverse audience.
• Be part of a mission-driven organization focused on creators.