Director of Capacity Management - Remote

Overview

The Director of Capacity Management will lead the development and optimization of strategies to ensure the right Contributors are sourced, allocated, and engaged to meet the dynamic demands of our AI data projects.

In Short

• Lead capacity forecasting and contributor headcount planning.
• Develop strategies for contributor capacity alignment with production forecasts.
• Collaborate with various teams to drive efficiency in contributor management.
• Monitor contributor allocation efficiency and cost structure.
• Advise on recruitment priorities to ensure adequate contributor pipeline.
• Manage contributor lifecycle value and retention strategies.
• Lead a team responsible for capacity forecasting and operational planning.
• Foster a culture of innovation and data-driven decision-making.
• Provide strategic recommendations to executive leadership.
• Shape the future of contributor management in a rapidly evolving industry.

Requirements

• 10+ years of experience in workforce planning or capacity management.
• Proven expertise in demand forecasting and operational analytics.
• Strong understanding of AI data project workflows.
• Exceptional analytical skills for data interpretation.
• Experience driving cross-functional initiatives.
• Knowledge of CLV and NPS strategies.
• Strong leadership and communication skills.
• Experience with global, multilingual workforces preferred.
• Familiarity with digital marketing or recruitment pipelines preferred.
• Background in AI or data services preferred.

Benefits

• Be part of a cutting-edge company in AI and data innovation.
• Work with a globally distributed team.
• Competitive salary and benefits.
• Opportunities for growth.
• Shape the future of contributor management.