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Courier Operations Agent - Remote

Posted Yesterday
Customer Service
Full Time
Chile

Overview

As a Courier Operations Agent at Rappi, you will be responsible for maintaining a good relationship with couriers and handling various administrative tasks within the operation.

In Short

  • Maintain relationships with couriers both virtually and in person
  • Report incidents and follow up on various cases
  • Conduct workshops and talks for couriers on different topics
  • Upload invoices in Coupa
  • Organize and monitor communication campaigns
  • Handle mass contract dispatch
  • Control stock of e-commerce products
  • Communicate effectively and work as a team
  • 1-2 years of experience in customer service or administrative roles
  • Intermediate Excel skills required

Requirements

  • 1-2 years of experience in customer service, administrative, or operational roles
  • Asertive communication skills
  • Proactive attitude
  • Adaptability
  • Intermediate Excel proficiency

Benefits

  • Join a dynamic and young team
  • Be part of a movement for economic progress in Latin America
  • Opportunities for personal and professional growth

R.T.C

Rappi Technology Chile

Rappi Technology Colombia is a pioneering Latin American company and the first SuperApp in the region, founded in 2015 by Simón Borrero, Sebastian Mejia, and Felipe Villamarin. With a presence in 9 countries and over 200 cities, Rappi is driven by a mission to revolutionize digital commerce and enhance economic progress in Latin America. The company thrives on innovation, viewing challenges as opportunities and fostering a culture of inclusivity where all team members have equal chances to succeed. Rappi is not just a business; it represents a movement aimed at connecting people with solutions through technology, ultimately striving to create a brighter future for the region.

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