Field Service/Support Engineer - Remote

Overview

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. We are looking for a Field Service/Support Engineer to provide services supporting automation control systems and advanced manufacturing software applications.

In Short

• On-site installation and maintenance of automation systems.
• Troubleshooting and repair of complex equipment.
• Customer relationship management and support.
• Project coordination between customer and sales.
• Technical support for field start-up and maintenance.
• Hardware configuration and programming assistance.
• Revenue generation through service contracts.
• Continuous self-improvement and knowledge sharing.
• Travel within assigned region for support.
• Instructing customers in system operation and maintenance.

Requirements

• Technical degree in Engineering or related field.
• 3+ years of engineering and field experience.
• Ability to travel frequently, approximately 80-85% of the time.
• Experience with Motion/Servo Drives and PLC programming.
• Excellent fault-finding skills.

Benefits

• Collaborative work environment with global colleagues.
• Great compensation package and benefits.
• Corporate Social Responsibility opportunities.
• Support from a 24/7 employee assistance program.
• On-demand digital course library for professional development.